· The member month for all memberships is one calendar month which begins on the date of purchase.

· Recurring accounts are billed every calendar month on the date of purchase referred to as the members billing date.

· All requests to change, freeze or cancel memberships must be submitted 30 days prior to the billing date of the month for which you are requesting.

· Any request received on the billing date or after will be processed for the next billing cycle.

· Recurring accounts will continue indefinitely until a request to cancel is submitted.

· Membership rates are in no way related to your actual facility usage.

· Some changes require additional processing and membership fees which must be paid in full in advance.

· Summit Ropes does NOT accept in person, phone, or faxed requests.

· All requests must be made via the Membership Change Request Form which must be completed, signed, and emailed to membership@summitropes.com.

· All requests must be submitted prior to the billing date of the month for which you are requesting. Late requests are never accepted for any reason.

· ALL requests will be confirmed via email within 72 hours. If you do not receive a confirmation, your request has not been processed. Please resubmit your request.

· Recurring accounts do NOT cancel automatically.

· Requests to cancel must be submitted prior to the billing date for which you are requesting by using the accepted forms of notice.

· Any request received on or after the members billing date will be processed at the next billing cycle.

· Any overdue balance must be paid prior to cancellation.

· Accounts will be cancelled at end of business on the last day of the billing cycle.

Access cancellation form here. 

· Family memberships are limited to direct family members only (spouses, children, and siblings) living at the same address.

· Documentation verifying the above may be required (marriage license, driver’s license, etc).

· Requests to add or remove a member can be made by calling 855-578-6648 or submitting a request via email to info@summitropes.com.

· A corresponding increase or decrease in monthly dues will be made accordingly and discussed in the confirmation response prior to charging your account.